Mid Market Contact Center Solutions Engineer
Zoom(1 month ago)
About this role
A Contact Solution Engineer on Zoom's CX Solutions Engineering team supports the growth of Zoom’s AI-first Contact Center portfolio by engaging with customers and sales teams. The role centers on translating customer needs into technical solutions and helping customers realize business outcomes with Zoom’s contact center products.
Required Skills
- Contact Center
- Pre-Sales
- Product Demos
- Solution Design
- Customer Success
- Conversational AI
- Stakeholder Management
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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