IN-Senior Manager_Agentic contact center GTM_GCC_Advisory_Bangalore

PwC Nederland(25 days ago)

HybridFull TimeManager$116,378 - $152,831 (estimated)Advisory

About this role

Senior Manager in PwC’s Advisory practice focused on Contact Center Transformation within the data & analytics and intelligent automation area. The role centers on leading presales engagements and solution design for AI-led contact center automation, engaging client stakeholders and ensuring solutions are implementable and scalable. The position supports go-to-market activities across banking and financial services cross-sector clients and collaborates with delivery, engineering, and product teams.

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Required Skills

Presales
Solution Design
Stakeholder Management
Project Delivery
Chatbots
Voicebots
Speech Analytics
Agent Assist
Knowledge Management
Contact Center

+2 more

Qualifications

Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or related field

About PwC Nederland

pwc.nl

PwC accountants, financiële en belastingadviseurs bieden u zakelijke dienstverlening op het gebied van accountancy, belastingen, human resources, auditing, crisis management, performance improvement en financiële services.

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