Mid Market Customer Success Manager
Darktrace(15 days ago)
About this role
Darktrace is seeking a Customer Success Manager to oversee a portfolio of existing clients, ensuring they maximize the value from Darktrace's AI cybersecurity solutions. The role involves engaging with clients, identifying upsell opportunities, supporting renewals, and collaborating with internal teams to enhance customer satisfaction.
Required Skills
- Customer Success
- Account Management
- Cybersecurity
- Communication
- Presentation
- Enterprise Networking
- Problem Solving
- Relationship Building
- Negotiation
- Teamwork
About Darktrace
darktrace.comDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
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