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© All Rights Reserved. ApplyBlast.com
Centerfield
A Workforce Management Mission Control Specialist at Centerfield monitors real-time inbound call traffic to ensure optimum efficiencies and acceptable service levels. The role involves tracking metrics like abandonment rates and shrinkage, conducting intraday analysis of call flow, and adjusting staff resources to meet volume demands. This position requires collaboration with the Workforce Management team to trigger escalation procedures and report performance data to leadership.
Headquarters
Los Angeles, California, United States
Company Size
1001-5000 employees
Founded
2011
Centerfield is an outcome-based customer acquisition company that partners with more than 2,000 brands to supercharge their commerce. They offer a proprietary network, AI-driven conversion, and closed-loop measurement across services including paid media performance, affiliate scale, AI discovery, and AI sales conversion. Centerfield serves brands across industries such as eCommerce, insurance, home services, and B2B categories.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Centerfield.
Right around the average for this role