National Accounts: Dedicated Field Services Advocate - NYC
Clinical Careers Page(1 month ago)
About this role
A Field Services Advocate at CVS Health serves as a dedicated on-site liaison for an Aetna National Accounts NYC client, supporting members, HR, and Total Rewards teams. The role focuses on helping members navigate benefits and health resources, promoting wellness programs, and coordinating with Aetna to improve the member experience. The position requires presence in NYC 2–3 days per week.
Required Skills
- Member Engagement
- Benefits Knowledge
- Customer Service
- Communication
- Problem Solving
- Public Speaking
- MS Office
- Data Analysis
- Care Coordination
- Event Planning
Qualifications
- Associate Degree
- Clinical Education
- Equivalent Work Experience
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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