Probe Group

On-Call Customer Service Consultant

Probe Group(1 month ago)

Melbourne, VIC, AustraliaOnsitePart TimeJunior$33,803 - $48,564 (estimated)Customer Service
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About this role

A Customer Service Consultant On-Call Agent at Probe Group supports the AusNet campaign from the Melbourne contact centre on a casual basis. The role is part of an essential service delivery team within a growth-oriented, people-first contact centre and includes comprehensive paid training and wellbeing support. This Australia-based position requires rotating availability and offers opportunities for career progression within a global CX organisation.

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Required Skills

  • Communication
  • Interpersonal
  • Problem Solving
  • Critical Thinking
  • Adaptability
  • CRM
  • Inbound Calls
  • Outbound Calls
  • Empathy
  • Documentation

+1 more

Probe Group

About Probe Group

probe.group

We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.

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