About this role
The Onboarding Lead at AirGarage is responsible for managing the complete onboarding experience for new partners, ensuring a seamless transition to the company's parking management platform from deal closure to go-live. This cross-functional role entails significant collaboration with stakeholders—including property owners, tenants, and internal teams—while developing detailed onboarding plans, addressing challenges, and refining processes to enhance partner satisfaction. The role requires strong project management skills, excellent communication, and a focus on creating high-quality onboarding materials, all while supporting location launches that may involve travel.
Required Skills
- Onboarding Process
- Stakeholder Liaison
- Project Management
- Cross-Functional Collaboration
- Communication Skills
- Problem Solving
- Client-Facing Materials
- Feedback Gathering
- Process Improvement
- Travel Willingness
+5 more
About AirGarage
www.airgarage.comAirGarage is a comprehensive parking management solution designed to optimize revenue for property owners by leveraging advanced technology and localized operations. The platform offers dynamic pricing, license plate recognition, and a user-friendly dashboard, enabling real-time insights and tailored solutions for various property types. With a focus on maximizing occupancy and streamlining operations, AirGarage supports clients in diverse sectors, including retail, corporate offices, and hospitality. Their commitment to enhanced security and customer satisfaction helps property owners generate significant returns from their parking assets.