Onboarding Specialist
Field Nation(2 days ago)
About this role
Field Nation is seeking an Onboarding Specialist responsible for guiding new customers through their initial stages, helping them adopt the platform effectively and achieve successful outcomes. The role involves working directly with clients to develop onboarding plans, deliver training, and facilitate their transformation within the marketplace.
Required Skills
- Customer Success
- Onboarding
- Training
- Change Management
- Problem Solving
- Consultative Communication
- Project Management
- Collaboration
- Analysis
- Troubleshooting
About Field Nation
fieldnation.comField Nation is a labor marketplace for IT field services that connects service companies with skilled, on‑site technicians to handle installations, repairs, and other field work. Its platform supports 7,000+ service companies and a network across 600,000+ sites, facilitating over 1 million work orders with a reported 98% success rate across 20+ skillsets. Field Nation offers tools for job posting, matching and dispatch, real‑time job tracking, payments, and reporting to simplify field workforce management. Enterprises and service providers use it to scale on‑demand field capacity, meet SLAs, and reduce the cost and complexity of distributed service delivery.
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