Technical Onboarding Specialist
Zello(22 days ago)
About this role
Zello is seeking a Technical Onboarding Specialist to assist new customers in launching the platform effectively. The role involves guiding clients through configuration, managing onboarding projects, and ensuring successful product adoption. It sits at the intersection of customer success, product, and technology, focusing on delivering a seamless onboarding experience for enterprise clients.
Required Skills
- Customer Success
- API
- Onboarding
- Configuration
- Troubleshooting
- CRM
- Project Management
- Workflows
- Mobile Apps
About Zello
zello.comZello is a leading push-to-talk application that enables instant communication for frontline teams. With features like unlimited secure channels, emergency alerts, and AI-powered tools, it eliminates the need for traditional radio equipment, making communication accessible and efficient over cell networks and Wi-Fi. Zello serves various industries, including emergency response, retail, and transportation, and is designed to scale effortlessly with businesses' needs. The platform is recognized for its robust capabilities in enhancing collaboration and productivity, empowering users to communicate effectively in high-pressure environments.
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