ONE MAKATI ARP TALKPUSH 2026

Philip Morris International(2 months ago)

Makati City, PhilippinesOnsiteFull TimeJunior$38,847 - $53,184 (estimated)Customer Support

About this role

The Customer Support Associate I handles customer interactions via inbound/outbound calls and online channels to provide service support and resolve routine issues related to clients' products or services. This entry-level role works under supervision, learning client terminology and procedures while following defined processes and performance metrics. The position is full-time and based in Makati City, supporting timely, courteous customer experiences.

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Required Skills

Customer Service
PC Knowledge
Communication
Multi-Tasking
Data Entry
Empathy
Call Tracking
Shift Flexibility
Problem Resolution
Detail Orientation

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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