Onsite Operations Manager

Lexmark(28 days ago)

London, United KingdomOnsiteFull TimeManager$111,635 - $147,981 (estimated)Customer Operations

About this role

The Site Operations Manager at Lexmark (now part of Xerox) is a customer-facing role responsible for managing and executing contracted Managed Services according to client Statements of Work. The role partners with client contacts, third-party partners, and Lexmark teams to support implementations, post-implementation services, and to build high-trust relationships that drive client satisfaction and operational improvements.

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Required Skills

Escalation Management
Incident Management
Service Operations
Customer Support
Print Management
ITSM
Microsoft
Networking
Reporting
Training

+3 more

Qualifications

BA/BS Degree
English Proficiency

About Lexmark

lexmark.com

Lexmark, now part of Xerox, creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.

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