Operador de Call Center

Heetch(20 days ago)

Luanda, AngolaOnsitePart TimeJunior$27,591 - $39,788 (estimated)Operations

About this role

Heetch Angola is hiring a part-time Call Center Operator in Luanda to support its local mobility app and contribute to improving the platform for drivers and passengers. The role is based onsite with the Operations team and requires working evenings, nights, weekends and holidays. Heetch emphasizes a diverse, inclusive startup culture and seeks people who can work autonomously and adapt to a fast-paced environment.

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Required Skills

Written Communication
Phone Communication
Customer Support
Technical Support
Empathy
Patience
Organization
Autonomy
Multitasking
English Conversational

About Heetch

heetch.com

Heetch is a French ride-hailing (VTC) app that markets itself as a driver-friendly alternative with low commissions and 24/7 service. It focuses on a fun, social passenger experience while offering straightforward, localized onboarding for professional drivers. The platform operates in France, Belgium and several African markets (e.g., Algeria, Morocco, Angola, Senegal, Mali, Ivory Coast) and is accessed primarily through its mobile app. Heetch positions itself on flexible hours, lower fees for drivers, and an easy-to-use booking experience for riders.

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