Operations Coordinator
SharkNinja(1 month ago)
About this role
The Operations Coordinator at SharkNinja supports the company’s order management process, providing customer service to major retailers and internal stakeholders while coordinating with 3PLs and carriers. The role focuses on accurate order processing, retail execution lifecycle support, and assisting Finance and Sales with research and corrective actions related to chargebacks. It is a 12-month contract covering a maternity leave and emphasizes collaboration and continuous improvement.
Required Skills
- Order Processing
- Inventory Verification
- Logistics
- EDI
- Retail Portals
- Issue Escalation
- On-Time Delivery
- Chargeback Research
- Excel
- Problem Solving
+6 more
Qualifications
- University Degree (Preferably Commerce)
About SharkNinja
sharkninja.comSharkNinja (brands Shark and Ninja) designs and sells innovative small home appliances and cleaning solutions—most notably vacuums, floor cleaners, kitchen appliances (blenders, air fryers, cookers), and personal care/beauty devices—built to make everyday life easier. The company focuses on performance-driven engineering, practical features, and user-friendly design to deliver better cleaning and cooking results. SharkNinja sells through its direct online store and major retail partners worldwide and supports products with warranties and customer service. Consumers choose SharkNinja for reliable, tech-forward appliances that prioritize convenience and value.
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