Operations Director

Clipboard Health(1 month ago)

RemoteFull TimeDirector$140,000 - $160,000Customer Operations

About this role

The Operations Director at Clipboard is responsible for leading operational strategy and execution within Customer Operations, ensuring efficient workflows and high performance. This role oversees support operations, team development, and system management while collaborating with Product, Engineering, Sales, and Finance to align customer insights with company goals. The position requires a minimum of 8 years of operations leadership experience, strong analytical skills, and the ability to drive continuous improvement in a fast-paced marketplace environment.

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Required Skills

Operations Strategy
Team Leadership
Support Operations
Workflow Management
Systems Thinking
Data-Driven Decision-Making
Continuous Improvement
Forecasting Accuracy
Incident Management
Operational Tools

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About Clipboard Health

www.clipboardhealth.com

Clipboard Health is a platform that connects healthcare facilities with qualified professionals to fill shifts quickly and efficiently. By offering flexible staffing solutions, it enables healthcare workers to choose shifts that fit their lifestyles while ensuring facilities have access to dependable staff. The service is designed to alleviate the stress of unfilled shifts and provides immediate payment for professionals after they complete their shifts, enhancing user satisfaction. Additionally, Clipboard Health is Joint Commission certified, ensuring compliance with industry standards for quality and safety.