Manager, Customer Support, EMEA (Maternity Cover)

Airwallex

5 months ago

3.7 on Glassdoor

London, United Kingdom

Onsite

Full Time

Manager

1 applicant

View Job Listing

Apply to 100+ jobs

About this role

The Manager, Customer Support for EMEA at Airwallex oversees the customer support operations across the region, leading a team to ensure prompt and effective service delivery. This role involves optimizing workflows, improving operational efficiency, and collaborating with various departments to enhance the overall customer experience. The manager will utilize tools like Zendesk to streamline processes and monitor key performance metrics for continuous improvement.

Skills

Qualifications

Bachelor's degree or equivalent experience

About Airwallex

www.airwallex.com

Airwallex is a global payments and financial platform that empowers businesses to operate internationally with ease. It offers a range of services, including global business accounts, high-speed money transfers, multi-currency cards, and embedded finance solutions. With a focus on reducing transaction fees and providing fast, easy payment solutions, Airwallex is designed to help companies scale efficiently in the global marketplace. Its technology is tailored to meet the diverse needs of businesses, enabling seamless online payments and financial management across multiple currencies.