Operations Optional Product Support Team Specialist
OneMain Financial(1 month ago)
Evansville, INOnsiteFull TimeMedior$74,547 - $100,433 (estimated)Operations
Apply NowAbout this role
The Operations Optional Product Support Specialist is a specialized role within OneMain’s operations team serving as the single point of contact for customer requests and cancellations of optional insurance products. The role includes contacting customers to confirm product purchases and cancellation rights and performing back-office processing for cancellations, refunds, and related account adjustments. It requires balancing high-volume processing with accuracy while delivering an exceptional customer experience.
Required Skills
- Customer Service
- Call Center
- Inbound Calls
- Outbound Calls
- Back Office
- Refund Processing
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Compliance
+4 more
Qualifications
- High School Diploma or GED
About OneMain Financial
onemainfinancial.comSometimes unexpected costs occur, so trust OneMain to provide personal loans for home improvement, debt consolidation, car purchases, & more.
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