Operations Specialist, Platform Quality
Wolt - English(12 days ago)
About this role
The Operations Specialist at Wolt focuses on enhancing delivery quality across various verticals by working with local and global teams to implement data-driven strategies. The role involves analyzing performance metrics, managing stakeholder relationships, and incubating experiments to improve service standards in multiple regions.
Required Skills
- Data Analysis
- Performance Metrics
- Project Management
- Communication
- Problem Solving
- Operations
- Strategy
- Quality Assurance
- Stakeholder Management
- Data-Driven Decision Making
About Wolt - English
wolt.comWolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.
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