Operations - Team Leader (Collections)
Everise(4 months ago)
About this role
The Team Leader - Operations at Everise is responsible for supervising and managing a team of associates, acting as a coach and mentor to ensure performance meets company and client standards. This role involves daily interaction with team members to provide feedback, facilitate training, and address escalated customer issues while fostering an engaged and productive work environment.
Required Skills
- Team Management
- Performance Monitoring
- Coaching
- Customer Service
- Communication
Qualifications
- Bachelor’s Degree
About Everise
weareeverise.comEverise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
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