Oracle Template Job
Kaseya Careers(1 month ago)
About this role
The Service Delivery Manager at Kaseya is a senior, customer-facing role responsible for owning the customer relationship and overall satisfaction for assigned accounts. The role focuses on ensuring successful onboarding and service outcomes, coordinating cross-functional teams, identifying operational improvements and risks, and acting as the primary escalation point while supporting growth opportunities.
Required Skills
- Communication
- Customer Service
- Project Management
- Time Management
- Independent Work
- Night Shifts
- Service Delivery
- Client Facing
- IT Infrastructure
- Operations
+7 more
About Kaseya Careers
kaseya.comKaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.