Overlay Consulting Manager

Freshworks

1 month ago

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Strategic CX Account Executive at Freshworks is responsible for building transformative partnerships with enterprise organizations to enhance customer experience and operational efficiency. The role involves engaging with C-suite executives and global teams to develop high-value strategies and implement tailored solutions. It requires managing complex sales cycles and fostering long-term relationships with key stakeholders.

Skills

About Freshworks

freshworks.com

Freshworks is a SaaS company that builds uncomplicated, enterprise-grade software to help customer service, IT, and employee experience teams deliver better outcomes. Its product suite covers customer service/help desk, IT service management, CRM, and business process automation, with AI-powered features to speed resolution and improve customer experience. Freshworks emphasizes ease of use and fast time-to-value, offering cloud-native solutions and multilingual global support. Founded in 2010 and headquartered in San Mateo, CA, it serves customers worldwide and has been recognized on lists like the Forbes Cloud 100 and in Gartner research.