Partner Support Specialist
Carriersedge
About this role
CarriersEdge is seeking a Partner Support Specialist to assist resellers and alliance partners with platform support, onboarding, and training. The role emphasizes remote work, technical aptitude, customer communication, and process organization in a stable, growing company that values productivity and independent work. The position is ideal for someone experienced in SaaS customer support who enjoys problem-solving and helping partners succeed.
Skills
About Carriersedge
carriersedge.comCarriersEdge provides interactive online driver training and compliance solutions tailored for small and midsize trucking fleets. Their platform combines a library of driver-focused courses with management and reporting tools, mobile access, and integrations (e.g., dashcams and partner systems) to support onboarding, refresher, remedial training, and regulatory-change compliance. Fleets can assign and track training, upload custom content, and connect safety data to streamline audits and improve driver performance. The company emphasizes self-service, easy implementation, and a free trial to reduce risk and administrative burden for fleet managers.
About Carriersedge
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Carriersedge.
Salary
$94k – $126k
per year