Patient Experience Specialist 1, Full Time

Alumni Network Job Board(11 days ago)

Miami, FLOnsiteFull TimeMedior$40,000 - $50,000Healthcare / Patient Experience

About this role

The Patient Experience Specialist at the University of Miami functions as a liaison between patients and the health system, handling feedback, complaints, and concerns to improve patient satisfaction. The role involves collaboration with clinical and administrative staff, detailed review of complex cases, and support for creating a positive healing environment.

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Required Skills

Communication
Conflict Resolution
Empathy
Patient Care
Data Entry
Active Listening
Problem Solving
Microsoft Office

Qualifications

Bachelor’s Degree in relevant field
Minimum three years of relevant experience

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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