Customer Experience Specialist
Renuity Home(3 hours ago)
About this role
The Customer Experience Specialist supports the operational and administrative functions of the company's customer experience initiatives, handling complaint resolution, managing customer feedback, and ensuring compliance with consumer affairs regulations. They serve as a liaison for customer concerns and collaborate across departments to improve customer satisfaction.
Required Skills
- Customer Service
- Complaint Resolution
- Communication
- Documentation
- Regulatory Compliance
- Liaison
- Process Improvement
- De-escalation
- Customer Feedback
About Renuity Home
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