Patient Experience Specialist, Per Diem

Alumni Network Job Board(3 months ago)

Miami, FLOnsitePart TimeMedior$87,090 - $121,934 (estimated)Patient Experience

About this role

The Patient Experience Specialist at the University of Miami serves as a liaison between patients, families, and the health system to ensure patient feedback is handled appropriately and outcomes are optimized. The role supports maintaining compliance with internal and external guidelines while collaborating with clinical and administrative teams to improve overall patient satisfaction. This position is part-time and temporary-intermittent within UHealth.

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Required Skills

Patient Relations
Complaint Handling
Conflict Resolution
Active Listening
Documentation
Case Management
Clinical Collaboration
Confidentiality
Microsoft Office
Communication

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Qualifications

Bachelor's Degree

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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