Patient Experience Specialist
Rhode Island Hospital(21 days ago)
About this role
The Patient Experience Specialist at Brown University Health promotes exceptional patient-centered care through direct engagement, feedback analysis, and quality improvement initiatives. The role involves training staff, analyzing data, and fostering collaboration across healthcare teams to enhance service and patient satisfaction.
Required Skills
- communication
- Data Analysis
- Patient Engagement
- Quality Improvement
- Conflict Resolution
- Healthcare Management
- Report Writing
- IT Tools
Qualifications
- Bachelor’s Degree in Healthcare Management, Social Work, Communications, Nursing, Allied Health or related field
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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