Representative - Patient/ Guest Relations - USC Care Patient Experience - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Events/University Recruiting (1 month ago)

PasadenaOnsiteFull TimeJunior$42,000 - $59,540Patient Experience

About this role

A Patient/Guest Relations Representative at Keck Medical Center serves as the visible resource for patients, families, visitors, and colleagues, providing information about hospital services and community resources. The role upholds the institution's KNOWN service and patient privacy standards and helps maintain a welcoming environment in public hospital spaces.

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Required Skills

Customer Service
Public Relations
Verbal Communication
Written Communication
Concierge Services
Wheelchair Escorting
Lobby Maintenance
Directions Assistance

Qualifications

High School Diploma or Equivalent
Associate's Degree (Preferred)
Basic Life Support (AHA)
Fire Life Safety Training (LA City)

About Events/University Recruiting

usc.edu

The University of Southern California (USC) is a private research university in Los Angeles, founded in 1880. It offers a wide range of undergraduate, graduate, and professional programs across schools such as engineering, business, cinematic arts, medicine, and law, and is known for interdisciplinary research and substantial industry partnerships. USC emphasizes innovation, entrepreneurship, and public service, with large research expenditures, extensive clinical and cultural facilities, and global engagement. Its large alumni network and Los Angeles location provide strong connections to entertainment, technology, and healthcare sectors.

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