Patient Queue Specialist
OpenLoop
About this role
OpenLoop is seeking a Patient Queue Specialist to remotely manage and improve patient support contact center workflows, ensuring efficient performance and high patient satisfaction. The role involves monitoring queues, collaborating with partners, analyzing workflows, and implementing process improvements.
Skills
Qualifications
About OpenLoop
openloophealth.comOpenLoop Health is a white‑label telehealth infrastructure provider that helps healthcare organizations launch and scale virtual care programs. It delivers configurable, end‑to‑end clinical, legal, and financial solutions—from a la carte services to full‑stack platforms—custom‑branded to its partners. The company leverages AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. Founded in 2020 and led by Dr. Jon Lensing, OpenLoop serves hospitals, health systems, employers, and retailers across the U.S.
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About OpenLoop
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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