Patient Support Specialist
OpenLoop(28 days ago)
About this role
A Patient Support Representative at OpenLoop provides front-line administrative and patient-facing support for the company’s tele-health services. The role supports operations for US-based care delivery while working onsite in Lima, managing patient interactions and ensuring high-quality service. The position is full-time and includes Peruvian employment benefits, coworking access, and company-provided equipment.
Required Skills
- Scheduling
- EMR
- Phone Handling
- Customer Service
- Email Support
- Escalation Management
- Appointment Reminders
- ZohoDesk
- ZohoVoice
- Medical Records
+11 more
About OpenLoop
openloophealth.comOpenLoop Health is a white‑label telehealth infrastructure provider that helps healthcare organizations launch and scale virtual care programs. It delivers configurable, end‑to‑end clinical, legal, and financial solutions—from a la carte services to full‑stack platforms—custom‑branded to its partners. The company leverages AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. Founded in 2020 and led by Dr. Jon Lensing, OpenLoop serves hospitals, health systems, employers, and retailers across the U.S.
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