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Payment Operations Specialist at FastSpring - ApplyBlast

Payment Operations Specialist

FastSpring

7 days ago

4.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Payment Operations Specialist supports the day-to-day health of FastSpring's payment ecosystem for its network of sellers, focusing on chargeback management, KPI tracking, and issue resolution across multiple processors and regions. This entry-to-early career role involves managing chargebacks, monitoring payment performance, investigating anomalies, and supporting cross-functional efforts to reduce risk and improve the seller experience. The position offers opportunities for growth into payments, risk, and fraud.

Responsibilities

Manage end-to-end chargeback process and prepare representments
Monitor payment processor dashboards and track chargeback KPIs
Investigate payment-related issues and resolve seller inquiries

Skills

About FastSpring

fastspring.com

Headquarters

Santa Barbara, California, United States

Company Size

51-200 employees

Founded

2005

View Profile

FastSpring is a global full‑service ecommerce platform that helps software and SaaS companies sell, bill, and deliver digital products worldwide. It offers hosted checkout and subscription billing, global payments and tax/VAT handling, localized storefronts, fraud protection, invoicing and payout capabilities, plus APIs and integrations for custom workflows. By managing compliance, fulfillment, and customer support, FastSpring enables product teams to stay lean while growing revenue and expanding into international markets.