Pharmacy Technician Refill Calls
Shields Health Solutions(5 days ago)
About this role
The Patient Engagement Specialist is responsible for handling inbound and outbound pharmacy calls, assisting patients through the refill process, and managing prescription inquiries. The role involves coordinating medication refills, responding to patient requests, and supporting pharmacy operations in a remote setting. It requires a licensed pharmacy technician with experience in claims adjudication and excellent communication skills.
Required Skills
- pharmacy Tech
- Customer Service
- Claims Adjudication
- Microsoft Office
- Data Entry
- Communication
- Organization
- Remote Work
- Patient Support
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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