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Platform Support Engineer at Liberis - ApplyBlast

Platform Support Engineer

Liberis

14 days ago

3.6 on Glassdoor

Atlanta, Georgia, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

Liberis is seeking a Platform Support Engineer to investigate and resolve platform issues for North American customers and partners. The role involves troubleshooting technical problems, managing support cases from start to finish, and collaborating with global Product and Engineering teams to improve platform stability. This position requires a blend of technical curiosity and a strong commitment to customer care.

Responsibilities

Investigate and resolve platform issues using SQL, logs, and code
Own support cases from start to finish and manage customer expectations
Improve runbooks and documentation to enhance team support processes

Skills

About Liberis

liberis.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2007

View Profile

Liberis is a fintech that helps small businesses access funding and embedded financial products through APIs and partner integrations. They provide revenue‑based financing and capital advances—often delivered as white‑label or platform‑embedded solutions—so marketplaces, software vendors and merchants can offer tailored funding at the point of need. Using data‑driven underwriting tied to business performance, Liberis emphasizes flexible, fast financing repaid as a percentage of future sales. Their mission is to unleash the power of small businesses by delivering the right financial products at the right moment.