Platinum Support Engineer

Agiloft(4 days ago)

RemoteFull TimeMedior$60,000 - $85,000Customer Support

About this role

Agiloft is seeking a Platinum Support Engineer to work closely with enterprise clients, helping them achieve their technical goals and overcome challenges related to their contract lifecycle management system. The role involves building customer relationships, coordinating with internal teams, and resolving technical issues to ensure client satisfaction.

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Required Skills

Customer Support
APIs
Agiloft
Technical Support
Relationship Management
Troubleshooting
Communication
Ticketing Systems
Product Knowledge

About Agiloft

agiloft.com

WP Rocket is a company that builds WP Rocket, a premium WordPress performance and caching plugin designed to speed up websites. The plugin offers page caching, cache preloading, minification and concatenation of CSS/JS, lazy loading of images, deferred JavaScript, database cleanup, and CDN integration to improve load times and Core Web Vitals. It targets both non‑technical site owners and developers with an easy-to-use interface and sensible defaults, while remaining compatible with WooCommerce, major hosts, and common plugins. WP Rocket is sold under commercial licenses and is widely used by businesses and agencies to boost SEO, user experience, and conversions.

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