Portfolio Customer Success Manager (Japanese & Korean speaking)

Viseven

2 months ago

4.0 on Glassdoor

Tokyo, Japan

Hybrid

Full Time

Medior

1 applicant

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About this role

The Portfolio Customer Success Manager helps pharma and life sciences clients achieve value from Viseven’s eWizard SaaS platform and related services. The role acts as a trusted advisor, guiding customers through digital transformation and ensuring they adopt and benefit from the product portfolio. It involves managing a portfolio of clients in the APAC region, predominantly in Japan, and aligning internal teams around customer needs. The position emphasizes long-term customer satisfaction, retention, and growth.

Skills

About Viseven

viseven.com

Viseven is a pharmaceutical marketing agency and martech provider focused on life sciences and healthcare. They build digital marketing and content technology solutions—combining creative services, platform engineering, and analytics—to help pharma brands run personalized omnichannel campaigns and improve engagement with HCPs and patients. Viseven positions itself as a partner for commercial and digital transformation, bridging strategy and execution to drive measurable growth. Clients choose Viseven for its industry-specific expertise and regulatory-aware, integrated marketing technology.