Pre-Sales / Solutions Consultant

Hook

3 months ago

3.5 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

A Pre-Sales Solutions Consultant at Hook is responsible for bridging technical capabilities and commercial needs throughout the sales process. This role involves leading technical discovery sessions, demonstrating the company's APIs and data architecture, and creating proofs of concept to validate integration feasibility. The consultant will manage RFPs, security reviews, and technical documentation, while also ensuring seamless communication between Sales, Customer Success, Product, and Engineering teams to facilitate successful implementations. Strong coding skills and an understanding of web technologies are essential for effectively translating complex technical concepts into business value.

Skills

About Hook

hook.co

Hook is an AI-driven platform designed to enhance customer success efforts by predicting churn risks up to six months in advance. Its AI agents analyze customer data to provide actionable insights and automate routine tasks, allowing teams to focus more on customer engagement. By proactively identifying patterns and suggesting interventions, Hook aims to improve Net Revenue Retention (NRR) without the need for increased headcount.