The Access Group

Premier Customer Success Manager - Germany

The Access Group(4 months ago)

HybridFull TimeSenior$132,014 - $176,744 (estimated)Customer Success
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About this role

A Premier Customer Success Manager at Access is responsible for ensuring the success and retention of a portfolio of high-value customers by building trusted advisor relationships and demonstrating the value of Access’s cloud software. The role focuses on driving adoption, customer advocacy, and identifying expansion opportunities while representing customers internally. Access is a UK-headquartered business management software provider offering cloud and AI-enabled solutions to small and mid-sized organizations globally.

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Required Skills

  • Customer Success
  • Account Management
  • Client Relations
  • SaaS
  • Commercial Acumen
  • Negotiation
  • Stakeholder Management
  • Communication
  • Presentation
  • Data Analysis

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The Access Group

About The Access Group

theaccessgroup.com

Access helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.

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