Premier Support Specialist

Blend(9 days ago)

United StatesOnsiteFull TimeMedior$80,000 - $90,000Support

About this role

Blend is seeking a customer support professional to serve as the primary contact for high-value clients in the financial services industry. The role involves managing support cases, client relationships, and collaborating with engineering teams to resolve issues. It offers an opportunity to work with a cloud banking platform that processes billions in loans daily and impacts financial accessibility.

View Original Listing

Required Skills

Customer Support
Technical Support
Client Management
Support Engineering
API Support
Troubleshooting
Project Management
Web Technologies
Loan Origination
Communication

About Blend

blend.com

New Relic is an observability platform that helps engineering and ops teams monitor, debug, and optimize applications and infrastructure. It ingests and correlates telemetry—metrics, traces, logs, and events—from cloud, container, and on‑prem environments and provides APM, distributed tracing, infrastructure monitoring, logging, synthetic checks, real‑time dashboards, and alerting. The company offers agents, SDKs, and APIs for instrumentation and integrates with major cloud providers and tools to enable root‑cause analysis and performance tuning. Teams use New Relic to centralize telemetry, detect anomalies, and support SRE and DevOps workflows.

View more jobs at Blend →