Level AI
Level AI is seeking a Principal Machine Learning Engineer to set the technical direction for ambitious AI initiatives, leading research on large language models, speech understanding, and retrieval systems. The role involves translating research into production capabilities at scale, designing scalable training and inference pipelines, and establishing rigorous evaluation frameworks for model performance and safety. This senior individual-contributor position requires deep expertise in modern deep learning and a track record of deploying scaled products.
Headquarters
Mountain View, California, United States
Company Size
51-200 employees
Founded
2018
Level AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Level AI.
Level AI didn’t post a salary, so this is our estimate from similar listings.
25% above the average for this role
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