Principal Product Manager

The Principal Product Manager at Replicant is responsible for defining and driving the product and AI strategy for autonomous customer service, leveraging large language models and voice AI technology. This role involves managing complex, cross-functional initiatives, conducting customer and market research, and establishing key company-wide product metrics while collaborating with AI/ML, engineering, design, and go-to-market teams. The ideal candidate has significant experience in AI/ML product management, exceptional communication skills, and a track record of delivering enterprise-grade solutions that create measurable customer value.