Senior Software Engineer, AI Agents

Replicant(1 month ago)

RemoteFull TimeSenior$99,000 - $117,000Professional Services

About this role

A Senior Software Engineer at Replicant is responsible for architecting, deploying, and enhancing AI Agents on the company's platform, directly engaging with customers to deliver exceptional experiences. This role involves collaborating with cross-functional teams to integrate Replicant’s solutions with client systems, guiding technical decisions, and by providing mentorship within the team. The position requires expertise in Typescript, JavaScript, or Python, strong communication skills, and an understanding of REST APIs to ensure seamless implementation and customer satisfaction.

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Required Skills

Software Development
Customer Interaction
AI Agents
Agile Methodology
API Design
Technical Mentorship
Team Collaboration
Communication Skills
Problem Solving
REST APIs

+4 more

Qualifications

B.S. or greater in Computer Science or a related field (math, physics, engineering)

About Replicant

www.replicant.com

Replicant is an innovative conversational AI platform designed to automate customer service interactions, providing instant and personalized support. With its AI agents, businesses can manage and resolve customer requests seamlessly, enhancing engagement through voice and chat solutions. Replicant stands out for using real customer data to train its agents, ensuring they reflect actual successful customer interactions—resulting in higher satisfaction rates and improved operational efficiency for enterprises. The platform supports a wide array of use cases and empowers customer service leaders to transform operational capabilities while reducing costs.