Pro Product Specialist, Contact Center Pro
ServiceTitan(25 days ago)
About this role
A Pro Product Specialist, Contact Center Pro at ServiceTitan is a member of the Pro Product Excellence team focused on ensuring successful adoption and value realization of the Contact Center Pro telecom product across residential and commercial service companies. The role helps shape the customer experience and supports revenue and retention goals through cross-team collaboration and post-sale enablement.
Required Skills
- Onboarding
- Training
- Telecom
- SIP Configuration
- VoIP
- Call Routing
- Account Management
- Project Management
- Data Analysis
- Troubleshooting
+1 more
Qualifications
- BA/BS Degree
About ServiceTitan
servicetitan.comOur all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
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