Product Manager – Contact Center (Talkdesk)
Alignment Health(1 month ago)
About this role
The Telecom Product Manager is the subject-matter expert for the company’s enterprise contact-center platform, responsible for shaping its vision and roadmap to improve member and provider experience. The role partners across operations, IT, clinical, and other teams to ensure the platform delivers measurable business value and aligns with organizational goals.
Required Skills
- Contact Center
- Telephony Workflows
- Roadmap Planning
- Requirements Gathering
- Stakeholder Management
- Product Management
- Data Analysis
- Power BI
- Tableau
- Change Management
+3 more
Qualifications
- Bachelor's Degree in Business, Information Systems, or Healthcare Administration
- Data Management Training (Preferred)
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Alignment Health
Advanced Practice Clinician (NP/PA) Must be able to conduct home visits in El Paso, Texas.
Alignment Health(8 days ago)
AVP, Care Anywhere (High Risk Case Management)
Alignment Health(8 days ago)
Manager, Data Engineering
Alignment Health(12 days ago)
Bilingual Social Worker – Case Management (Special Needs Plan, SNP)
Alignment Health(13 days ago)
Similar Jobs
Telecom Apps Software Engineer, Senior
NJM Insurance Group(28 days ago)
Sr. Digital Product Manager
Strive Health(2 months ago)
Program Manager
ABC Legal Services(1 month ago)
Contact Center Quality Manager
IQVIA(1 month ago)
Work Force Manager- Life & Annuity Contact Center
DXC Technology(25 days ago)
Senior Business Analyst
Lyric(1 month ago)