Product Marketing Manager - Sales Enablement

Gorgias

2 months ago

3.4 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Product Marketing Manager - Sales Enablement at Gorgias is responsible for bridging product development and sales performance, focusing on creating effective messaging and sales collateral that resonate with customers. This role includes developing positioning frameworks, producing impactful sales assets, leading product launch enablement, and conducting competitive intelligence analysis to enhance sales strategies. The position also requires close collaboration with Sales Leadership and cross-functional teams to optimize content usage, measure performance, and incorporate customer feedback into product development.

Skills

About Gorgias

gorgias.com

Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.