Product Operations Lead

SuperDial(2 months ago)

HybridFull TimeSenior$132,828 - $177,793 (estimated)Operations

About this role

The Product Operations Lead at SuperDial is responsible for managing enterprise customer trials, ensuring an optimal, data-driven experience from onboarding to evaluation. This role involves analyzing engagement data to identify friction points, collaborating with cross-functional teams to improve onboarding processes, and driving automation across workflows. The Lead will build metrics to track trial performance and continuously iterate on operations to enhance conversion rates. The ideal candidate has significant experience in operations within SaaS or healthcare, with strong analytical skills and the ability to communicate effectively across teams.

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Required Skills

Product Operations
Customer Trials
Data Analysis
Cross-Functional Collaboration
Process Automation
Dashboard Creation
Trial Conversion
Customer Experience
SaaS Experience
Implementation

+9 more

About SuperDial

www.superdial.ai

SuperDial is a leading voice AI platform specifically designed for healthcare revenue cycle management (RCM) teams. It automates critical tasks such as eligibility checks, prior authorizations, claim status inquiries, credentialing, and enrollment, significantly reducing manual efforts and improving efficiency. With a focus on seamless integration into existing EHR and RCM software, SuperDial aims to streamline workflows and improve patient interaction through scalable technology solutions. The company recently raised $15M in Series A funding to enhance its capabilities and expand its reach within the healthcare industry.