Product Operations Manager, Innovation

RapidSOS(1 month ago)

RemoteFull TimeManager$140,000 - $155,000Product Operations

About this role

The Product Operations Manager at RapidSOS leads efforts to transform complex organizational processes into scalable, repeatable systems that advance the company’s public safety mission. The role focuses on aligning cross-functional teams and driving measurable operational improvements to accelerate product delivery and reduce friction. The manager partners with product, engineering, and customer-facing leaders to ensure process changes translate into tangible business outcomes.

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Required Skills

Process Design
Workflow Mapping
AI Integration
Automation
Self-Service
Data Analysis
Knowledge Management
KPI Tracking
ROI Analysis
Stakeholder Management

+5 more

About RapidSOS

rapidsos.com

RapidSOS is a public‑safety technology company that provides a life‑saving emergency response data platform delivering mission‑critical intelligence to 911 centers, first responders, and enterprise security teams. The platform securely aggregates and validates location, health, vehicle telematics, and other sensor data from smartphones, carriers, wearables and IoT providers and injects that information directly into emergency workflows. Using AI and rich integrations, RapidSOS enriches and routes actionable data to improve situational awareness, speed decision‑making, and reduce dispatch times. Its services are used by public‑safety agencies, carriers, device makers and enterprises worldwide, with a focus on privacy and secure data delivery.