Product Support Analyst
SeatGeek(5 hours ago)
About this role
SeatGeek is seeking a Product Support Analyst to provide technical support for their SaaS products to clients. The role involves troubleshooting, customer communication, and collaboration with product teams to resolve issues and improve software performance.
Required Skills
- HTML
- CSS
- SQL
- Software Support
- Troubleshooting
- Customer Service
- Technical Communication
- SaaS Support
- Problem Solving
- Collaboration
About SeatGeek
seatgeek.comSeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.
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