Product Support Engineer
Semperis(4 days ago)
About this role
A Product Support Engineer at Semperis plays a vital role in resolving technical issues and delivering excellent customer service for security and identity products. The role involves troubleshooting, supporting product deployment, and providing technical assistance to clients, while contributing feedback for future product development.
Required Skills
- Active Directory
- Troubleshooting
- Customer Support
- Azure
- AWS
- Office 365
- LDAP
- Group Policies
- CRM
- Infosec
About Semperis
www.semperis.comSemperis is a leader in identity security, specializing in Active Directory (AD) protection and recovery solutions. Their comprehensive platform is designed to prevent, detect, respond to, and recover from identity-based attacks, particularly in hybrid AD environments. Semperis offers a suite of products including Directory Services Protector for real-time threat detection, Active Directory Forest Recovery, and Lightning Intelligence for continuous security posture assessment. Backed by a team of Microsoft MVP experts, Semperis addresses the critical vulnerabilities surrounding identity infrastructure while ensuring robust operational resilience against cyber threats.
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