Technical Support Engineer

BeyondTrust(5 days ago)

RemoteFull TimeSenior$123,463 - $166,336 (estimated)Customer Support

About this role

A Senior technical support role at BeyondTrust focused on providing expert support for the company’s cybersecurity SaaS portfolio. The position works closely with customers and cross-functional teams to investigate and escalate complex technical issues and ensure a superior customer experience. The role emphasizes identity security and protecting privileged access across enterprise environments.

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Required Skills

Windows Server
Active Directory
LDAP
GPO
Networking
DNS
TLS
RDP
Linux
Azure

+7 more

Qualifications

Bachelor's Degree

About BeyondTrust

beyondtrust.com

BeyondTrust is a cybersecurity company that specializes in privileged access management (PAM) and related identity- and access-focused security solutions. Its platform helps organizations secure, manage, and monitor privileged accounts and remote access across on‑premises, cloud, and hybrid environments, offering capabilities such as credential vaulting/password safe, privileged session management, endpoint privilege management, and secure remote support. BeyondTrust enables least‑privilege enforcement, session recording, and granular access controls to reduce attack surface and prevent credential theft. Enterprises use BeyondTrust to control third‑party access, meet compliance requirements, and harden privileged attack paths.