Product Support Specialist, Enterprise Informatics (United States Remote)
Philips(1 month ago)
About this role
A Product Support Specialist for Enterprise Informatics providing expert-level technical support to B2B health-technology customers and internal teams. The role focuses on resolving complex product issues, serving as a key escalation point, and contributing to product quality and successful deployments. The position supports field activities and knowledge management across cross-functional teams.
Required Skills
- Technical Support
- Troubleshooting
- Root Cause
- Escalation Handling
- Knowledge Management
- PACS
- DICOM
- HL7
- EMR Integration
- Field Service
+3 more
Qualifications
- Bachelor's Degree in Engineering, Life Sciences or Related Field
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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