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© All Rights Reserved. ApplyBlast.com
Federato
The Level 3 Support Engineer is a senior technical escalation point on Federato’s Support Engineering team, responsible for ensuring exceptional post-sales outcomes and bridging Support, Product, and Engineering. The role focuses on resolving complex issues, driving improvements to support processes, and mentoring junior support engineers. The position contributes customer insights to product and engineering to improve the platform and supportability.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2020
Federato is the only AI-native insurance platform designed to span the full policy lifecycle, serving carriers, MGAs, MGA aggregators, and mutuals. Its platform includes modules for submission-to-quote underwriting, billing and payments, claims management, product studio, real-time portfolio steering, and producer and policyholder portals. Federato uses agentic AI to help insurers win higher-value business, reduce strategy drift, and modernize their operations end to end.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Federato.
Federato Raises $100 Million in Series D
Nov 19, 2025
