Product Support Specialist
Inspiren
About this role
Inspiren is seeking an experienced support and training professional to manage data labeling services, monitor support tickets, and collaborate with various teams to improve processes and ensure customer satisfaction. The role emphasizes operational efficiency and quality in a tech-driven senior care environment.
Skills
About Inspiren
inspiren.comInspiren is an AI-powered senior living care company that combines monitoring hardware and cloud software to deliver real‑time resident insights and streamline care operations. Their ecosystem — including devices like AUGI, Sense, resident pendants, staff beacons and help buttons plus Inspiren HQ and a mobile app — is designed to prevent falls, enhance safety, and improve care planning. Customers report outcomes such as a 68% reduction in falls and a 22% increase in occupancy, and Inspiren integrates with operators’ business intelligence to provide transparent, actionable data for families and staff. Founded by Michael Wang, Inspiren positions itself as “senior living, redefined with AI,” focusing on proactive care, operational efficiency, and resident peace of mind.
Recent company news
Fierce HealthcareInspiren banks $35M to scale AI-powered senior living technology
Mar 20, 2025
PR NewswireInspiren Raises $100M Series B to Lead Senior Living's AI-Driven Future
Sep 25, 2025
McKnight's Senior LivingSenior living tech company Inspiren raises $100 million in Series B funding round
Sep 25, 2025
OrrickInspiren Raises $100 Million Series B to Advance AI-Driven Senior Living Solutions
Sep 26, 2025
The SaaS NewsInspiren Raises $100 Million Series B
Oct 7, 2025
About Inspiren
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Inspiren.
Salary
$54k – $73k
per year